The certification process entailed the staff at the Chattanooga Zoo being trained by leading medical professionals on how to recognize those guests with sensory needs and how to handle a sensory overload situation. Sensory bags, equipped with noisecanceling headphones, fidget tools, verbal cue cards, and weighted lap pads are now available to all guests at the zoo who may feel overwhelmed by the environment. The zoo has also provided a dedicated sensory room designed by medical professionals for those who may need a quieter and more secure environment.
Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with
autism, dementia, PTSD and other similar conditions. One of the major barriers for these individuals is sensitivity to overstimulation and noise, which is an large part of the environment in a venue like the Chattanooga Zoo. With its new certification, the Chattanooga Zoo is now better prepared to assist guests with sensory sensitivities in having the most comfortable and accommodating experience possible when visiting the zoo.
Prior to visiting the Chattanooga Zoo, families can download the free KultureCity App where one can view what sensory features are available and where they can access them. Also, on the App is the Social Story which will provide a preview of what to expect while enjoying a visit to the zoo.
“To know that you soon will be able to see families attend a true community binding experience with their loved ones who have a sensory challenge and who were not able to previously attend is truly a heartwarming moment. Our communities are what shape our lives and to know that the Chattanooga Zoo is willing to go the extra mile to ensure that everyone, no matter their ability, is included in their community is amazing.” Traci Johnson, Executive Director, KultureCity.
For more information, please contact the Chattanooga Zoo at 423-697-1322 x 5703 or hhammon@chattzoo.org.
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